This page explains which personal data we process when you visit this website, why, and on what legal basis. The German version is legally binding.
1. Controller
Assistance Partner GmbH, Vereinsgasse 18/2, 1020 Vienna, Austria
Phone: +43 677 63093196
Email: immo@assistance-partner.gmbh
Please use this address for any privacy question.
2. Hosting and server log files
This website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. Every time a page is requested, the server automatically records technical data: IP address, date and time, requested page, referring page, browser and operating system.
We need this data to run the website securely and to fend off attacks. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR). Log files are kept only as long as necessary and then deleted. We have a data processing agreement with IONOS under Art. 28 GDPR.
3. Cookie consent
On your first visit we ask whether you allow Google Analytics. We store your choice in your browser’s local storage (entry “ap_consent_v1”) so we do not ask again on every page. This entry is technically necessary (§ 165(3) TKG 2021, Art. 6(1)(f) GDPR) and is never sent to us.
You can change your choice at any time via “Cookie settings” at the bottom of every page.
4. Google Analytics
Only if you agree, we use Google Analytics 4, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. It helps us understand which pages are visited and how visitors find our website.
- Pseudonymous usage data is processed: pages viewed, time on page, traffic source, device, browser and approximate location (country, city).
- Google Analytics 4 does not store full IP addresses.
- The cookies “_ga” and “_ga_E60K215PPV” are set for up to 2 years.
- Advertising features and personalised ads are switched off.
- Data is deleted in Google Analytics after 2 months.
The legal basis is your consent (Art. 6(1)(a) GDPR, § 165(3) TKG 2021). You can withdraw it at any time via “Cookie settings”. Processing up to that point remains lawful.
Data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-U.S. Data Privacy Framework, which is covered by an adequacy decision of the European Commission (Art. 45 GDPR).
5. Fonts
The fonts on this website are loaded from our own server. No connection is made to Google or any other provider.
6. Contact by phone, email and contact form
When you call or write to us, we process your details to handle your request. The legal basis is entering into or performing a contract (Art. 6(1)(b) GDPR) or our legitimate interest in replying (Art. 6(1)(f) GDPR). We delete the data once your request is closed, unless statutory retention periods require longer storage (e.g. 7 years under § 132 BAO).
When you use the contact form, we transmit your name, email address, company, message and the address of the page you wrote from. The transfer is encrypted (HTTPS) to our web server at IONOS SE in Germany, which forwards the details as an email to our mailbox office@assistance-partner.gmbh. The legal basis is the same as above.
We keep your enquiry while it is being handled and for as long as statutory retention periods require, then delete it. We do not pass your details to third parties, except to partner companies where this is necessary to handle your request.
7. Links to social networks
We link to our pages on LinkedIn, Facebook and Instagram. These are plain links, not embedded plugins. No data is transferred until you click a link; from then on the network’s own privacy policy applies.
8. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection (Art. 15–21 GDPR). You can withdraw consent at any time (Art. 7(3) GDPR). Just write to immo@assistance-partner.gmbh.
If you believe we process your data unlawfully, you can complain to the supervisory authority: Österreichische Datenschutzbehörde, Barichgasse 40–42, 1030 Wien, www.dsb.gv.at.
We do not use automated decision-making or profiling.
Last updated: October 2026